STANDARD TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale (hereinafter referred to as ‘GTCS’) govern the contractual relationship between :
- Moulin de Thy SRL
- Address : Thy, 11, 1470 Baisy-Thy, Belgium
- VAT : BE 1007134271
- Email : info@larosee.be
- Phone : +32 476 51 34 90
(hereinafter referred to as ‘the Seller’)
and any individual or legal entity wishing to make a purchase via the website [your website] (hereinafter referred to as ‘the Buyer’).
1. Object
The purpose of these GTCS is to define the terms and conditions of distance selling between the Seller and the Buyer, from the order to payment and delivery. They regulate all the stages involved in placing an order and ensure that the order is monitored between the contracting parties.
2. Acceptance of conditions
The Buyer acknowledges that he/she has read these GCS at the time the order is placed and accepts them unreservedly.
3. Products
The products offered for sale are those shown on the site on the day of consultation by the Buyer. They are described and presented as accurately as possible. The photographs of the products are not contractual.
4. Prices
The prices of our products are indicated in euros, inclusive of all taxes (VAT + other taxes applicable on the day of the order), unless otherwise indicated. Shipping and handling costs are specified when the order is placed.
5. Ordering
The Buyer places his/her order online, using the online catalogue and the form provided therein. The order can only be registered on the site if the Buyer has clearly identified him/herself.
6. Payment
The full price must be paid when the order is placed. The methods of payment accepted are indicated on the site. The order validated by the Buyer will not be considered effective until the bank payment centres concerned have given their agreement.
7. Delivery
Products are delivered to the delivery address indicated during the ordering process. Delivery times are given for information only and may vary depending on the rose harvest, distillation and the delivery address.
8. In-store collection
The Buyer may collect his products directly from the Moulin de Thy at the following address: Rue Thy, 11, 1470 Baisy-Thy, Belgium. A confirmation email will be sent to the Buyer when his/her order is ready for collection.
9. Withdrawal
In accordance with current legislation, the Buyer has a period of 14 working days from receipt of the products to exercise their right of withdrawal without having to justify their decision or pay any penalty.
10. Returns and refunds
Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice. The cost of returning the goods shall be borne by the Buyer.
11. Liability
In the online sales process, the Seller is only bound by an obligation of means. It may not be held liable for any damage resulting from the use of the Internet, such as loss of data, intrusion, viruses, disruption of service or other involuntary problems.
12. Intellectual property rights
All elements of the site [your website] are and remain the exclusive intellectual property of Moulin de Thy SRL. No one is authorised to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual or audio.
13. Personal data
The nominative information and personal data concerning the Buyer are necessary for the management of his/her order and commercial relations. It may be passed on to companies that contribute to these relations, such as those responsible for the execution of services and orders, for their management, execution, processing and payment.
14. Settlement of disputes
These GTCS are governed by Belgian law. In the event of a dispute, the parties shall seek an amicable solution before taking any legal action. Failing this, the courts of the judicial district of Moulin de Thy SRL's registered office shall have sole jurisdiction.